Privacy Policy

Respecting your privacy and the law

The privacy of your personal information has always been important to us at WeDo Invoice Finance Pty Ltd. We are committed to respecting your right to privacy and protecting your personal information. We are bound by the National Privacy Principles in the Privacy Act 1988 (Commonwealth) and any relevant Health Privacy Principles under State legislation 1, as well as other applicable laws and codes affecting your personal or business information.

Our staff are trained to respect your privacy in accordance with our standards, policies and procedures. We will not disclose any information you provide about yourself to any third parties unless we have to do so in the ordinary course of our commercial relationship with you (including, without limitation, for marketing purposes) or to administer this Website.

You can make further inquiries or complaints about our privacy policies to our Risk Manager during normal office hours which are 8:30am to 5:00pm Monday to Friday.

Contact details:

Operations Manager
Phone: 1300 434 111
Address: PO Box 102, Cleveland QLD 4163

Collecting your personal information

If you are acquiring or have acquired a product or service from WeDo Invoice Finance Pty Ltd, it will collect and hold your personal information for the purposes of:

  • providing you with the relevant product or service (including assessing your application and identifying you)
  • managing and administering the product or service
  • protecting against fraud.

WeDo Invoice Finance Pty Ltd may also collect your personal information for the purpose of letting you know about products or services from across WeDo Invoice Finance Pty Ltd that might better serve your financial and business needs or promotions or other opportunities in which you may be interested.

The information collected may include your name, postal or email address, business details and other information the organisation considers necessary.

We will, if it is reasonable or practicable to do so, collect your personal information from you. This may happen when you fill out a product or service application or an administrative form or when you give us personal information over the telephone or through WeDo Invoice Finance Pty Ltd organisation’s website.

In certain cases, we collect your personal information from third parties. For example, we may need to collect personal information from a credit reporting agency, your representative (such as a legal adviser), your financial adviser or publicly available sources of information or any of the other organisations identified below under “Using and Disclosing Your Personal Information”.

Using and disclosing your personal information

In line with modern business practices common to many financial institutions and to meet your specific needs (such as where you have a financial adviser) we may disclose your personal information to the organisations described below. Where your personal information is disclosed we will seek to ensure that the information is held, used or disclosed consistently with the National Privacy Principles, any relevant Health Privacy Principles under State legislation and other applicable privacy laws and codes.

The relevant organisations are those:

  • involved in providing, managing or administering your product or service such as third party suppliers, lenders mortgage insurers and our advisers
  • involved in maintaining, reviewing and developing our business systems, procedures and infrastructure including testing or upgrading our computer systems
  • involved in the payments system including financial institutions, merchants and payment organisations
  • which are your representatives including your legal advisers
  • as required or authorised by law, for example, to government or regulatory bodies for the prevention or detection of unlawful activities or to protect public revenue where you have given your consent.
  • other organisations to which business information is usually disclosed are credit and fraud reporting agencies, mortgage insurance companies, your guarantors, organisations involved in valuing, surveying, or purchasers of debt portfolios, underwriters, re-insurers and other organisations involved in our normal business practices (such as securitisation).

Marketing our products and services

We may use or disclose your personal information to let you know about, and develop, products and services from across WeDo Invoice Finance Pty Ltd that might better serve your business needs or promotions or other opportunities in which you may be interested. For example, we may do this after an initial marketing contact. You can contact us at any time if you no longer wish us to do so.

Protecting your personal information

We store information in different ways, including in paper and electronic form. The security of your personal information is important to us and we take reasonable steps to protect it from misuse and loss and unauthorised access, modification or disclosure. Some of the ways we do this are:

  • confidentiality requirements for our employees
  • document storage security policies
  • security measures for systems access
  • providing a discreet environment for confidential discussions
  • only allowing access to personal information where the individual seeking access has satisfied our identification requirements
  • access control for our buildings

Your privacy on the Internet

Our Websites

We take care to ensure that the personal information you give us on our websites is protected. For example, our websites have electronic security systems in place, including the use of firewalls and data encryption. User identifiers, passwords or other access codes may also be used to control access to your personal information.

Links to Other Sites

You may be able to access external websites by clicking on links we have provided. Those other websites are not subject to our privacy standards, policies and procedures. You will need to contact or review those websites directly to ascertain their privacy standards, policies and procedures.

Website Terms & Conditions

Download Rights

The content of this Website is provided for your information and to facilitate your commercial relationships with us. References to “Website” and “Content” are to this Website and the contents of this Website. You acquire no rights or licences in or to the Website and/or the Content other than the limited right to use the Website in accordance with these terms and to download on the terms set out in this section. Other than as set out in this section you may not copy, reproduce, recompile, decompile, disassemble, reverse engineer, distribute, publish, sell, display, perform, modify, upload to create derivative works from, transmit or in any other way exploit any part of the Website or the Contents.

Downloading is permitted by us provided only that it is to a single personal computer and:

a. you make no more than one printed copy of such download and no further copies of such printed copy are made;

b. you make only personal, non-commercial, use of such download and/or printed copy; and

c. you retain on such download and/or printed copy all copyright notices and remain bound by the terms of such wording and notices.

Additionally you may not offer for sale or sell or distribute over any other medium (including distribution by over-the-air television or radio broadcast or distribution on a computer network) the Content or any part of the Content.

You may not use the Website or the Contents to construct a database of any kind nor may you store the Website (in its entirety or in any part) in databases for access by you or any third party or distribute any database websites containing all or part of the Website.

Intellectual property

This Website including the Content is protected by copyright and/or other proprietary rights. The Content may include content owned and controlled by third parties and licensed to the Company. All individual articles, reports and other elements making up this Website may be copyright works. You agree to abide by all additional copyright notices or restrictions contained on this Website.

You have no ownership rights or licences in any of our trading names, trademarks or in the Content except for the right to use this Website and to download the Content in accordance with these terms.

You agree to email us at hello@wedoinvoicefin.com.au as soon as you become aware of any unauthorised use of this Website by anybody, or of any claim that this Website or any of the Contents infringe any copyright or other rights of any other party.

WeDo Invoice Finance p is part of WeDo Invoice Finance Pty Ltd. ABN 54 150 723 550

Postal Address: PO Box 102, Cleveland QLD 4163

Telephone: 1300 434 111